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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aakanksha Pevekar

Aakanksha Pevekar

January 16, 2025

5  out of  5
rating by Aakanksha Pevekar
"I had been having trouble with some updates to my policy. Adam Black was very helpful in getting it all sorted out as soon as possible and very clear in his communication bringing me along in the journey of how things were progressing. He was very responsive, patient and helpful."
Profile photo of Monika Morawa

Monika Morawa

January 16, 2025

5  out of  5
rating by Monika Morawa
"Adam is the best! He's quick to follow up and answers all my questions with confidence. Love working with him"
Profile photo of Khadija Allen

Khadija Allen

January 10, 2025

5  out of  5
rating by Khadija Allen
"Evan was efficient, helpful and friendly!!"
We responded:
"Thank you very much for your review, Khadija! We are very happy to hear that you enjoyed working with Evan and appreciate you taking the time to leave a review - thank you for your business!"
Profile photo of Alexander Wirth

Alexander Wirth

January 6, 2025

5  out of  5
rating by Alexander Wirth
"Adam Black helped me out on the phone, and he fixed my problem immediately! I had some trouble with a coveage change, and he sorted it all out/took special care to follow-up with me. Great service!"
We responded:
"Thank you for leaving us a review, Alexander! Glad to hear about your experience with Adam, and we appreciate you taking the time to leave your review!"
Profile photo of Robert

Robert

December 30, 2024

5  out of  5
rating by Robert
"Max and his team are all super helpful. They offer great recommendations along with advice on how to protect myself and business to the highest degree. Class act!"
We responded:
"Thank you so much for your review, Robert! Happy to hear about your experience with the agency, and we greatly appreciate you taking the time to leave us a review - Happy New Years!"
Profile photo of Alec Cepeda

Alec Cepeda

December 30, 2024

5  out of  5
rating by Alec Cepeda
"Adam Black was able to help me add my new car to my policy and add an additional driver in less than 5 minutes. Super easy and convenient!"
We responded:
"Thank you for your review, Alec! Glad to hear about your experience with Adam, and we appreciate you taking the time to leave us a review! Happy New Years!"
Profile photo of Andy Michelich

Andy Michelich

December 26, 2024

5  out of  5
rating by Andy Michelich
"Max and his team are great! I've worked with both Max and Adam, and both have been extremely accommodating and thorough with their explanations of coverages. Highly recommend!"
We responded:
"Thank you for leaving us a review, Andy! Happy to hear that you have enjoyed your experience working with us, and we greatly appreciate you sharing it! "
Profile photo of yoshio trinidad

yoshio trinidad

December 26, 2024

5  out of  5
rating by yoshio trinidad
"Adam has been so patient, helpful and professional every time I have spoke with him about my policy. Give this man a raise 🙌 Thank you Adam."
We responded:
"Thank you for your review, Yoshio! So glad to hear about your experience working with Adam, and we appreciate you taking the time to leave our office a review!"
Profile photo of Ethan Walker

Ethan Walker

December 18, 2024

5  out of  5
rating by Ethan Walker
"Evan Karre has been such an amazing help! I made a quote online that was followed up by Evan who gave fantastic detail's, and a full comprehensive explanations to all of my questions! I was able to get my new auto and renters insurance pain free and no hassle! Made it so easy and saved me money while doing that! Very personable and easy to talk to! Although insurance is sales it didn't feel pushy or anything of the nature! I would recommend Evan anytime! He follows through with all information along with keeping his word on call dates etc! Will glady continue doing buisness with them!"
We responded:
"Thank you so much, Ethan, for sharing your experience working with Evan! Glad to hear he could help you get setup with your auto and renters insurance, and we greatly appreciate your business and review - do not hesitate to reach out if you ever need anything!"
Profile photo of Joe Morales

Joe Morales

December 16, 2024

5  out of  5
rating by Joe Morales
"Evan was great! Friendly, non-pushy agents and representatives. They fixed my renters insurance issue from another company and they also saved me on my auto policy. Better than the discount insurance company I was with."
We responded:
"Hi Joe, thank you for taking the time to leave us a review and share your experience working with Evan! So happy to hear that your experience was a good one, and we appreciate your business!"
Profile photo of Peter Wolverton

Peter Wolverton

December 13, 2024

5  out of  5
rating by Peter Wolverton
"I needed home owners insurance for my new home, and I was able to get a very good rate with my car insurance bundled as well!"
We responded:
"Thank you for leaving a review for our office, Peter! We are glad to hear you were happy with your experience and appreciate your business!"
Profile photo of Melissa Neal

Melissa Neal

December 3, 2024

1  out of  5
rating by Melissa Neal
"Partners with Diamond Residential Mortgage company to do what is best for them without informing clients. Does not communicate. Terrible service. Very unhappy. Will not be staying with this company or insurance agent."
Profile photo of Adam Wolf

Adam Wolf

November 20, 2024

5  out of  5
rating by Adam Wolf
"Had the pleasure of chatting with Evan and the process was super easy and painless. The customer service was great and I'm super happy with how everything worked out!"
We responded:
"Thank you for leaving us a review, Adam! We are happy to hear about your experience with Evan and appreciate you taking the time to leave us a review - thank you for your business!"
Profile photo of Isabelle

Isabelle

November 7, 2024

5  out of  5
rating by Isabelle
"Originally, I was going to get a new auto policy with my previous insurance company but then was connected with Evan from State Farm and he is nothing short of amazing. He was willing to work with me on all the details of the policy. Though he is a salesman- he was not pushy. Very conversational and I decided to go with their policy over my previous one was because they did not charge extra for processing the policy the day of quote finalization and Evan was really great to work with and talk to. Those were the two reasons for my decision. Highly recommend asking for him as your rep. I never do reviews, I think I have only done one in the past but wanted to show my gratitude and post on here."
We responded:
"Thank you, Isabelle, for taking the time to leave us a review! We are so happy to hear about your experience working with Evan, and appreciate you taking the time to share it. Please let us know if we can help in any other way moving forward and thank you for your business!"
Profile photo of Zara Sadikot

Zara Sadikot

November 7, 2024

5  out of  5
rating by Zara Sadikot
"Adam black was amazing at complete my home owners insurance. He was excellent at communicating with me and stream lining the whole process for me. Thank u so much Adam"
We responded:
"Thank you for leaving us a review, Zara! So glad to hear your experience with Adam setting up your homeowner's policy was a great one, and please let us know if we can help with anything else!"
Profile photo of Xzanthnice Bourgeois

Xzanthnice Bourgeois

November 5, 2024

5  out of  5
rating by Xzanthnice Bourgeois
"First in city move in Chicago and we had an outstanding experience with Adam Black! He provided amazing customer service from start to finish. Adam was incredibly professional, knowledgeable, and offered valuable insight that made our first in-city move feel smooth and stress-free. He went above and beyond to ensure everything was handled efficiently. We couldn't have asked for a better experience—highly recommend working with Adam for anyone planning a move!"
We responded:
"Thank you, Xzanthnice, for sharing you experience working with Adam and taking the time to leave us a review! Please do not hesitate to reach out to us if we can help with anything else, and we appreciate your business!"
Profile photo of Carrie N

Carrie N

October 31, 2024

5  out of  5
rating by Carrie N
"I had agent Adam Black. He was amazing. He got everything done in a timely matter. He helped with getting insurance for new place and breaking my lease in currently place. Super easy to work with. Thanks again!"
We responded:
"Thank you, Carrie, for taking the time to leave us a review and for sharing your experience working with Adam! We are happy to hear the process was made easy, and please let us know if we can do anything else for you moving forward!"
Profile photo of Kassandra Ramirez

Kassandra Ramirez

October 23, 2024

5  out of  5
rating by Kassandra Ramirez
"Phenomenal customer service! I could not be happier with Adam Black and his professionalism as well as his willingness to educate and teach. He went above and beyond on a tricky situation and made sure I understood what was happening and going to happen every step of the way. He was not only professional and polite but very timely with call-backs and emails he agreed to send, his kind of follow-through is rare to see/ find!"
We responded:
"Thank you, Kassandra, for taking the time to leave us a review! We are very happy to hear about your experience working with Adam, and do not hesitate to reach out to us if we can with anything else moving forward!"
Profile photo of Elza Nikita

Elza Nikita

October 22, 2024

5  out of  5
rating by Elza Nikita
"Evan was wonderful! He was knowledge about condo insurance and personable throughout the process."
We responded:
"Thank you for leaving us a review, Elza! We appreciate you sharing your experience working with Evan and are glad to hear about it ourselves - let us know if we can help in any other way!"
Profile photo of Blaine Slack

Blaine Slack

October 16, 2024

5  out of  5
rating by Blaine Slack
"I spoke with Evan in this branch and he’s top-notch. Excellent customer service, deep knowledge in the insurance industry and its products, and helped me make a well-informed decision. I’d work with Evan again in the future and certainly recommend him to others. Thanks team!"
We responded:
"Thank you for leaving us a review, Blaine! So happy to hear about your experience with Evan, and if you need anything do not hesitate to reach out to our office!"
Profile photo of Nicole Estes

Nicole Estes

October 16, 2024

5  out of  5
rating by Nicole Estes
"Evan was great. Super helpful and made my whole “switching car insurance” experience quick and easy."
We responded:
"Thank you for your review, Nicole! Glad to hear that Evan made your experience seamless and easy, and we appreciate you taking the time to leave us a review! "
Profile photo of EJ Morera

EJ Morera

October 8, 2024

5  out of  5
rating by EJ Morera
"Even though this is for Max, Evan Karre is who helped me and was a pleasure to work with!"
We responded:
"Thank you for leaving us a review, EJ! We appreciate you taking the time to do so, and are happy to hear about your positive experience working with Evan. We are always happy to help in any way we can and appreciate your business!"
Profile photo of Brittany Norton

Brittany Norton

September 30, 2024

5  out of  5
rating by Brittany Norton
"My partner and I have always had State Farm auto insurance individually, but wanted to change our policies after moving to Illinois. We are so grateful to Adam B for his assistance in helping with this transition. He was able to inform us of how we could get the best quote while keeping the same coverage we always had. He explained all the savings in detail and reviewed the policy. This was a daunting process that was seamless with his help! We won’t hesitate to reach out to him in the future if we need assistance!"
We responded:
"Thank you for sharing your experience working with Adam and for leaving us a review, Brittany! We appreciate your business and do not hesitate to reach out if we can be of help again moving forward! "
Profile photo of Bree Dunkel

Bree Dunkel

September 26, 2024

5  out of  5
rating by Bree Dunkel
"I recently switched to State Farm and I’m so glad! I’m saving a lot of money from my previous car insurance, Evan called and made sure I was getting exactly what I wanted and needed and he was such a pleasure to talk to. 10/10 experience with this insurance agency and Evan especially"
We responded:
"Thank you for your review, Bree! We are so happy to hear about your experience working with Evan, and appreciate you taking the time to leave us a review. Please let us know if we can help with anything else!"
Profile photo of Erin Wester

Erin Wester

September 25, 2024

5  out of  5
rating by Erin Wester
"The agents at this location are extremely kind and prompt with their responses. Adam Black specifically has been really supportive and helpful in regards to my inquiries and working with him as been so easy! Thank you!"
We responded:
"Thank you very much for your review, Erin! We are glad to hear that you had a positive experience working with Adam, and appreciate you taking the time to leave us a review. Feel free to reach out if we can ever help with anything else!"